FAQ

Find answers to our most frequently asked questions.

Find answers to our most frequently asked questions.

Shipping & returns

Do you offer free shipping?

Do you offer free shipping?

How long does delivery take?

Orders are usually delivered within 5ā€“12 business days, depending on your location. International shipping may take a little longer.

Can I return my jewelry if I change my mind?

Absolutely. We offer hassle-free returns within 30 days of receiving your order, as long as the item is unused and in original condition.

What if my item arrives damaged or defective?

We're so sorry if that happens. Please contact us right away.

Do you ship internationally?

Yes, we ship worldwide, and yesā€”shipping is free no matter where you are.

How do I track my package?

Once your order ships, youā€™ll receive a tracking link via email or via the tracking page. You can follow your packageā€™s journey anytime.

Find answers about our products

Products Information

Is your jewelry waterproof and tarnish-resistant?

Yes! Our pieces are made to withstand water, sweat, and daily wear. You can shower or swim with themā€”no need to take them off!

What materials do you use?

We use high-quality stainless steel with PVD gold coating, which is 10x thicker than regular plating. Itā€™s long-lasting, durable, and safe for sensitive skin.

Where is your jewelry made?

Our pieces are thoughtfully designed and made in collaboration with skilled artisans and workshops across Europe and Asia, with a strong focus on quality and fair practices.

Are your products hypoallergenic?

Absolutely. All our jewelry is nickel-free and hypoallergenic, perfect for sensitive skin.

Can I wear your jewelry in the shower or while working out?

Yes, you can! Our jewelry is made to handle daily lifeā€”showering, sweating, and even swimming are all okay.

How should I take care of my jewelry?

Even though itā€™s low-maintenance, we recommend storing your jewelry in a dry place and cleaning it gently from time to time with a soft cloth to keep it looking its best. information visit our jewelry care page